In today’s competitive job market, hiring the right candidates is crucial for the success of any organization. With the ongoing labor shortage and the pressure to fill positions quickly, it can be tempting to hire the first seemingly suitable candidate who crosses your path. However, this approach can be risky. To ensure you make the best hiring decisions, it is essential to employ effective interviewing techniques, particularly behavioral interview questions.  

In this article, we will explore the significance of behavioral interviewing and provide insights into the planning process that precedes an interview.

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Defining Behavioral Interviewing

Behavioral interviewing is a method of evaluating candidates’ past behavior and experiences to predict their future performance. Unlike traditional interviews that focus on hypothetical scenarios or general questions, behavioral interviews aim to elicit specific examples of how candidates have handled situations in the past.

By examining their responses and actions, hiring managers can gain valuable insights into candidates’ skills, competencies, and potential cultural fit within the organization.

The Pitfalls of Ineffective Behavioral Interviewing

Many managers mistakenly believe they are conducting behavioral interviews when, in fact, they are not. This confusion often arises from a lack of understanding or inadequate training in this interviewing approach.

Additionally, even when managers attempt to ask behavioral questions, they may fail to hold candidates accountable for providing behavior-based responses. This leniency can lead to candidates providing superficial or evasive answers, making it challenging to assess their true capabilities and suitability for the role.

The Importance of Planning

Before diving into the interview process, employers should invest time and effort in the planning phase. This preparation lays the foundation for an effective behavioral interview and increases the chances of identifying the best candidates. Here are some key considerations during the planning process:

Application Usage

Employers should decide whether to use applications in addition to resumes. Applications provide an opportunity to ask specific questions about candidates’ employment history and gather essential information that may not be present in a resume. Ensuring consistency in application usage across job classes helps maintain compliance and facilitates better decision-making.

Crafting Behavioral Questions

Hiring managers should carefully develop behavioral questions tailored to the specific job requirements. These questions should prompt candidates to share concrete examples of their past experiences, such as problem-solving, conflict resolution, teamwork, or leadership.

Well-crafted questions enable employers to assess candidates’ skills and competencies accurately.

Compliance Considerations

It is crucial to ensure that the interview process adheres to legal and ethical guidelines. Familiarize yourself with relevant employment laws and regulations to avoid discriminatory practices during interviews. Maintain fairness, consistency, and objectivity throughout the process.

Interview Structure

Determine the format and structure of the interview. Will it be conducted one-on-one or panel-style? Will it include multiple rounds or assessments? Establishing a clear structure ensures a systematic and consistent evaluation of candidates and helps in comparing their responses accurately.


Mastering behavioral interview questions is a vital skill for hiring managers seeking to identify the best candidates in a competitive job market. By employing this technique, organizations can delve deeper into candidates’ past behaviors, gaining insights into their capabilities and potential fit within the company culture.

However, effective behavioral interviewing requires proper planning and attention to detail. By crafting well-designed questions, maintaining compliance, and establishing a structured interview process, employers can increase their chances of hiring top talent and building high-performing teams.

To learn more about how Asure’s HR services can keep you compliant through the job posting and interviewing process, click here. 

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