NHS GREATER GLASGOW AND CLYDE (NHSGGC) is based in Glasgow, Scotland and is one of 14 National Health Service Boards in the country. NHSGGC works with partnership organizations including the local authorities and voluntary sectors, and is responsible for provision and management of the area’s health services including hospitals and general practice. NHSGGC serves 1.2 million people and employs 38,000 staff. It is the largest NHS organization in Scotland and one of the largest in the UK.
After reevaluating their workspace, NHS Greater Glasgow and Clyde leaders realized they needed a solution to increase workforce flexibility. A quick evaluation of their leased buildings confirmed the leaders’ thoughts: the best overall solution was to convert NHSGGC traditional workspaces to hot desking systems.
In April 2012, NHSGGC selected AsureSpace Workspace Manager to oversee the organization’s hot-desk strategy. After piloting the solution with a small group, NHSGCC implemented Workspace Manager company-wide. To date, more than 250 agile employees use it daily to reserve workspaces.
“Asure’s account management team has always been very helpful as we deployed the Workspace Manager solution to our employees,” said Brian Gracie, IT Support Manager at NHSGGC. “Workspace Manager has become our default system for employees. The roll out was a success and employees find the software easy to use. Our measurement for success is that employees use the system. They’ve moved away from other resource scheduling systems used in the past.”