Royal Bank of Canada Financial Group

"We estimate that our savings with Meeting Room Scheduler could amount to as much as $2,500 per day, based on staff of 20 to 30 on any given day saving at least 15 minutes in downtime by eliminating the need to scramble to book office space... combined with very thorough guidelines we set up on shared space protocol, (it) has eliminated any issues with hoteling for our Process & Business Consulting group."

Senior Manager
  • Toronto, Canada

  • 12 Million Clients Worldwide

  • Financial Services

  • AsureSpace

Client Profile

Royal Bank of Canada and its subsidiaries operate under the RBC Financial Group, and include five major lines of business: personal and commercial banking, wealth management, insurance, corporate and investment banking, and securities custody and transaction processing. RBC Financial Group is one of North America’s premier financial services and Canada’s largest company, as measured by assets and market capitalization. RBC Financial Group serves more than 12 million personal, business, and public sector clients worldwide from offices in more than 33 countries.

RBC Financial Group’s internal Process & Business Consulting is headquartered in Toronto; it provides consulting to the group’s various banking operations in Europe, Asia, Australia, the U.S. and Canada. The Process & Business Consulting analyses operational conditions and provides recommendations to increase efficiency, improve revenue, and reduce costs. These assignments often take between one and eight months and require on-site working professionals.

The Challenge

The Process & Business Consulting group was challenged with optimising its Toronto office space. Though the group occupied an entire floor, workstations, offices, and cubes sat idle as more than half of the staff spent most of the year on off-site assignments. They needed to find an alternative space management solution to reduce wasted workspace and keep employees comfortable.

The Solution

RBC Financial Group’s team had specific goals in mind for its workspace solution. Hot-desking, or hoteling, would solve the workspace issues, but the group wasn’t sure how to arrange such a significant cultural shift. The solution would have to be easy-to-use, flexible, Web-based, and easy to implement. AsureSpace™ Meeting Room Scheduler was the only solution that exceeded these requirements.

The Meeting Room Scheduler featured office blueprints, with specifications including size, location, placement, and an overall floor map. With the new solution, it was quick and easy to search for space by size, location, and time frame. Everyone had access to the Meeting Room Scheduler through the Virtual Private Network, enabling staff to reserve Toronto office space as much as a month ahead from any site worldwide.

Asure Software worked closely with the Process & Business Consulting group to ensure smooth integration. Asure scheduled start-up workshops to help staff understand the new hot-desking arrangement, answering all questions and winning the groups over immediately.

Meeting Room Scheduler has proven truly easy to use. There is almost no training involved, and the administrator can easily bring new staff online, institute changes and override reservations if needed. Employees who regularly work offsite are each assigned a three-drawer pedestal and file drawer.

Through Meeting Room Scheduler, employees know where they will be working when returning to the office. This flexibility easily enables administration to divide the larger cube into two workspaces if a majority of the staff is working in Toronto. Reservations, the overall map of the floor, and locations of cubes and offices can also be printed out.

The Results

“We estimate that our savings with Meeting Room Scheduler could amount to as much as $2,500 per day, based on staff of 20 to 30 on any given day saving at least 15 minutes in downtime by eliminating the need to scramble to book office space,” said the senior manager. “Resource Scheduler, combined with very thorough guidelines we set up on shared space protocol, has eliminated any issues with hoteling for our Process & Business Consulting group.”

Find out why top firms are turning to Asure Software

Flexible and robust conference room scheduling made simple

Doing more with less: The definition of efficiency and something every organisation is striving to achieve. In the case of managing shared real estate and other corporate assets, efficiency is vital to success. Without it, productivity suffers, processes are compromised and ultimately, costs rise. Meeting Room Manager provides administrators with tools to automate the entire scheduling process and customised options to meet their organisation’s unique needs.

  • Cloud & Mobile Solutions

    Connect to your system from any device—desktop, tablet, or mobile—then use touch panels and kiosks to reserve rooms and workspaces. Since everything is cloud-based, your system is updated and reflects changes in real-time.

  • Office Hoteling

    Simple scheduling, mobile access, and integrated tools allow for immediate program adoption. Tracking space utilization allows you to measure program performance and usage behaviour.

  • Outlook & Google Integrations

    Make the most of your calendars by integrating them with our resource scheduling systems. You get the best of both worlds with a robust scheduling system accessed through calendaring software already familiar to your employees.

  • Event & Visitor Manager

    Ensure events and visitors are managed properly from start to finish. Set up new events and capture critical information with a few simple clicks. Track guest arrival and departure for improved service and security.

Delighted Clients Gallery

Browse through some of our happy customers who switched to Asure and never looked back. Each case study gives an in-depth look at company needs, challenges and execution strategy to give you a inside look at how Asure can help you optimize your business, too!

Staples Canada

Staples Canada is part of the world’s largest office products company. The company has locations in every Canadian province and is the country’s largest supplier of office supplies and business equipment. In 2008, Marketing Magazine’s prestigious Marketing/Leger Corporate Reputation Survey ranked Staples number one among Canada’s top 100 companies. Located in Ontario, Staples’ main offic...

Continue Reading

Security First Bank

Security First Bank began more than a century ago with nine western Nebraska ranchers and a total investment of $15,000. After successfully opening more than 20 locations with 230 employees, they needed a better way to track time and attendance. Their existing manual system had the usual problems: time consumption, redundancy, and compliance pains. Hourly employees filled out physical time cards,...

Continue Reading

Royal Bank of Canada Financial Group

Royal Bank of Canada and its subsidiaries operate under the RBC Financial Group, and include five major lines of business: personal and commercial banking, wealth management, insurance, corporate and investment banking, and securities custody and transaction processing. RBC Financial Group is one of North America’s premier financial services and Canada’s largest company, as measured by assets...

Continue Reading

Nixon Peabody LLP

Nixon Peabody LLP is one of the largest Global 100 law firms in the world, with 700 attorneys collaborating across 25 major practise areas in 18 office locations. It operates in cities around the globe: Boston, Chicago, London, Los Angeles, New York City, Paris, Rochester, San Francisco, Shanghai, Silicon Valley, and Washington D.C....

Continue Reading

Lowenstein Sandler

Lowenstein Sandler, an AmLaw 200 law firm with more than 275 attorneys, represents public and private companies, financial institutions, investors, entrepreneurs, universities, and private clients in corporate and litigation matters across the globe. Lowenstein Sandler attorneys are constantly immersed in evolving business and legislative developments that impact the industries driving the economy...

Continue Reading

Air Force FCU

  Air Force Federal Credit Union (AFFCU) has always been at the forefront of technology. It began using online computers in the 70s, installed ATMs in the 80s, and joined PULSE and the Armed Forces Financial Network in 1986 and 1989 respectively. Over its 50-year history, AFFCU has grown to 130 employees, more than 38 thousand members, and $242 million in assets. Air Force FCU’s commi...

Continue Reading

Accenture

Accenture is one of the world’s leading organisations, providing management consulting, technology, and outsourcing services. The company has nearly 281,000 employees, working out of offices and operations in more than 200 cities in 56 countries. In 2013, Accenture reported a net revenue of $28.6 billion. Recognizing the need for Change Accenture’s global real estate costs were shooting...

Continue Reading