Investor Relations
Meeting Room Management Solutions that Go Wherever You Go
Mobile use has transformed business operations, and we’re bringing our technology to you with tools that will increase workforce productivity and simplify your day. Meeting Room Manager Mobile Web and Mobile Apps for Apple® iPad and Apple iPhone are all about the way people communicate and do business. With mobile access to Meeting Room Manager, you have real-time access to innovative technology that delivers flexible, intuitive workflow options that work the way you do … from anywhere, at any time.
Instead of waiting to get back to your office and working with your office manager to book meeting space for a conference you just confirmed, you can book your meeting reservation straight from your PC, iPhone or iPad. Additionally, you can make changes to your meeting reservation later if you need to, such as adding or deleting attendees for example. This saves time for you and your company.
You need business solutions that go wherever you go, allowing you to get the most out of your day and out of your assets. Meeting Room Manager Mobile Web and Mobile Apps allow you to do just that by putting intelligent technology in the palm of your hands. You can be more confident knowing that real-time access to your company’s resources will make you more productive.
With Meeting Room Manager mobile access, you can guarantee that your meeting space is booked in real time — all at the tip of your fingers. For more information about Meeting Room Manager mobile options, please contact your Client Success Manager (CSM) today.
On-the-Go Meeting Management Mobile Access – Anywhere, Anytime |
Meeting Room Management Solutions that Go Wherever You Go Mobile use has transformed business operations, and we’re bringing our technology to you with tools that will increase workforce productivity and simplify your day. Meeting Room Manager Mobile Web and Mobile Apps for Apple® iPad and Apple iPhone [hyperlink to iTunes store] are all about the way people communicate and do business. With mobile access to Meeting Room Manager, you have real-time access to innovative technology that delivers flexible, intuitive workflow options that work the way you do…from anywhere, at any time. |
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Instead of waiting to get back to your office and working with your office manager to book meeting space for a conference you just confirmed, you can book your meeting reservation straight from your PC, iPhone or iPad. Additionally, you can make changes to your meeting reservation later if you need to, such as adding or deleting attendees for example. This saves time for you and your company. |
You need business solutions that go where you go, allowing you to get the most out of your day and out of your assets. Meeting Room Manager Mobile Web and Mobile Apps allow you to do just that by putting intelligent technology in the palm of your hands. You can be more confident knowing that real-time access to your company’s resources will make you more productive. With Meeting Room Manager mobile access, you can guarantee that your meeting space is booked in real-time — all from the palm of your hands. |
Just a Few of Our Thousands of Successful Customers
Review the list below to see a sampling of our customers who have simplified their room and resource scheduling with Meeting Room Manager.
Advertising and Marketing Corporate Finance Government Healthcare |
Higher Education K-12 Education Legal Nonprofit |
Learn More about NetSimplicity's Valued Partners
Reseller Partners
Novera (Australia)
Novera's goal is to provide solutions that make it easier for businesses to manage their everyday activities and processes, greatly improving efficiency while reducing costs. In addition to ready-to-use applications — such as meeting room management, employee leave management, expense claims management and travel requests — clients can easily build their own web applications using Novera's BizForms platform.
Hardware Partners
Advantech
Founded in 1983, Advantech has provided leadership for innovative ePlatform products and services for over 25 years. With comprehensive product ranges, customer-centric design services and an extensive global network, Advantech empowers numerous innovations in the connected eWorld.
One World Touch
Founded in 2007, One World Touch provides Touch Screen products used with Meeting Room Manager's LCD scheduling software. One World Touch has spent years building direct relationships with vendors both in the US and internationally to be able to provide the highest quality parts and components. One World Touch's mission is to deliver superior touch products while keeping prices and services affordable.
Digital Signage Partners
MagicBox
An industry leader in the manufacturing and delivery of digital signage and video messaging systems for public or private broadcast, MagicBox designs systems that emphasize ease-of-use with the flexibility and power to take on any task. Custom hardware and software packages provide a turnkey solution that gets you online quickly, and keeps you there.
CRE Group
CRE has been offering state-of-the-art communications solutions for more than 30 years. CRE provides complete visual communications solutions — from hardware and software to content management and installation.
JANUS Displays
JANUS Displays provides a complete turnkey solution offering: software, hardware, decorative framing, creative services and technical support to cover your entire system.
Technology Partners
NetSimplicity Support Request Guidelines
Review Our Policies to Enhance Your Support Experience
Contact Technical Support
On Demand Customers and In-House Customers with Current Maintenance & Support
Online: Customer Support Center
Phone: 866-481-3444 (toll-free US/Canada) or 571-730-5309
Email:
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In-House Customers without Current Maintenance & Support
Customers with expired Maintenance & Support contracts can still receive technical support by using our Pay-Per-Incident support feature.
Begin Pay-Per-Incident Support
Emails and phone calls are queued in the order they are received. Response times depend on the severity level of the issue (see below).
When submitting an issue, please provide the following required information:
- For the subject line of your email:
For new requests: Include a brief description of the problem in the subject line of your email for routing purposes.
For open tickets: include the ticket number of your existing request. - Company name
- Your name
- Phone number (including extension)
- Email address
- NetSimplicity product name and product version number.
- Detailed description of the problem, including any steps required to reproduce the problem in the body of the email.
How Support Requests Are Tracked
For each specific support request, NetSimplicity Technical Support creates a ticket and assigns a ticket number. If you call or email with several different issues, each issue will receive its own ticket number. Be sure to make a note of the ticket number and provide it on any subsequent contacts regarding the issue.
Severity Levels
The table below outlines the different severity levels that NetSimplicity Technical Support uses to prioritize and resolve support requests. NetSimplicity Technical Support will use the detailed description of your issue to assign the appropriate severity level. Please review the table below to determine the expected response time per each of your reported issues.
| Severity Level | Description |
Recommended Contact Method | Response Times (Business Hours) |
|---|---|---|---|
| 1 | • System is inoperable - not functioning • Data is lost |
Phone or online Support Center | Premium Support = Immediate to 1 hour Standard Support = Immediate to 2 hours |
| 2 | • Business impact is high • Workflow proceeding but in an impaired fashion • Workarounds are available |
Email or online Support Center | Premium Support (Phone) = 1 hour Standard Support (Web) = 4 to 8 hours |
| 3 | • Issue does not have a significant impact on current productivity • Enhancement request |
Email or online Support Center | Premium Support (Phone) = 1 to 2 hours Standard Support (Web) = 4 to 16 hours |
These are targeted case response times and not resolution times. Targeted response times apply only to cases submitted during posted support hours.
IMPORTANT: For severity level 1, it is strongly recommended that you phone technical support. For issues submitted to technical support via the online Support Center or email, we will respond either by email or phone within the timeframes designated for Severity 2 or 3 issues.